Shipping Policy

Shipping

We offer free worldwide shipping on all orders.

Due to the hand-painting process, All orders are processed within 10 business days. Once processed, orders are shipped within 1 business day. Average shipping times range between 5 and 10 business days, depending on your location.

All paintings are shipped out without frame. This is done to make shipping worldwide possible. For any other questions please contact us on info@hilacreations.com

Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.

Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.

Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.